Payment Policy

1. Payment Overview
This Payment Policy explains how payments are handled for orders placed through temp.com. By completing a purchase on our website, you agree to the payment terms described below.

2. Main Currency
Our website uses euro as the main payment currency. Product prices, shipping fees, discounts, taxes where applicable, and final order totals are generally displayed and processed in EUR unless another currency option is clearly shown at checkout.

3. Accepted Payment Methods
We may accept major credit cards, debit cards, and supported digital payment methods through secure third-party payment providers. Available payment options may vary depending on your country, device, browser, payment provider, and checkout settings.

4. Payment Security
Payments are processed through secure payment systems designed to protect transaction information. temp does not store full card numbers or sensitive payment credentials on temp.com. Payment details are handled by authorized payment processors according to their own security standards.

5. Payment Authorization
When you place an order, your payment method may be authorized or charged at checkout. By submitting payment information, you confirm that you are authorized to use the selected payment method and that the billing information provided is accurate.

6. Order Confirmation
After successful payment, you may receive an order confirmation email with your order details. If you do not receive confirmation, please check your spam or junk folder first, then contact us at [email protected] with the email address used at checkout.

7. Failed or Declined Payments
Payments may be declined because of insufficient funds, incorrect card details, bank restrictions, fraud prevention checks, expired cards, or payment provider issues. If payment fails, the order may not be completed until a valid payment is successfully processed.

8. Currency Conversion
Since our main payment currency is EUR, customers using a payment card or account in another currency may be charged a currency conversion fee or foreign transaction fee by their bank, card provider, or payment service. These charges are controlled by the payment provider and are not charged by temp.

9. Taxes and Additional Charges
Applicable taxes, duties, shipping fees, or other charges may be displayed during checkout where required. International customers may also be responsible for customs duties, import taxes, VAT, or local handling fees depending on the destination country.

10. Payment Review
Some payments may require additional review for security, fraud prevention, or order verification. If we need more information to process an order, we may contact you using the email address or phone number provided at checkout.

11. Refunds and Payment Returns
Approved refunds are usually issued to the original payment method used at checkout. Refund eligibility, return conditions, cancellation handling, and refund timing are explained in our Refund and Returns Policy.

12. Contact Us
If you have questions about payment, checkout, billing, order confirmation, or refund status, please contact us at [email protected]. Please include your order number and the email address used at checkout so we can assist you more efficiently.