Shipping Policy
1. Shipping Overview
This Shipping Policy explains how temp processes, ships, and delivers orders placed through temp.com. Our website sells belts, leather-style belts, casual belts, and related everyday accessories. By placing an order on our website, you agree to the shipping terms described below.
2. Global Shipping Service
We provide worldwide shipping to many countries and regions. Most orders are shipped from our European fulfillment area. Shipping availability may depend on the destination country, courier coverage, product availability, customs rules, and local delivery conditions. If we are unable to ship to your address, we will contact you using the information provided at checkout.
3. Shipping Fees and Delivery Time
Shipping fees and estimated delivery times vary by destination. Orders within Europe are charged €4.99 with an estimated delivery time of 4–8 business days. Orders to the United States are charged €8.99 with an estimated delivery time of 7–12 business days. Orders to Australia are charged €10.99 with an estimated delivery time of 8–15 business days. Orders to other international regions are charged €15.99 with an estimated delivery time of 10–20 business days. Delivery times are estimates and may vary due to customs, courier delays, holidays, or local delivery conditions.
4. Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Processing includes order verification, product preparation, quality checking, packing, and handover to the shipping carrier. Orders placed on weekends or public holidays may begin processing on the next business day.
5. Order Tracking
Once your order has been shipped, we may send a shipping confirmation email with tracking information when available. You can use the tracking number to follow the delivery status through the carrier website or the order tracking page on temp.com. Tracking updates may take some time to appear after the package is shipped.
6. Customs, Duties, and Taxes
International orders outside Europe may be subject to customs duties, import taxes, VAT, handling fees, or other charges required by the destination country. These charges are not always included in the product price or shipping fee and are usually the responsibility of the customer unless otherwise stated at checkout.
7. Delivery Delays
We work with shipping carriers to deliver orders as quickly as possible, but delays may occur due to customs inspections, weather, courier issues, incorrect address information, high seasonal volume, public holidays, or other situations beyond our control. If your package is significantly delayed, please contact us at [email protected] so we can help check the shipment status.
8. Address Confirmation
Customers are responsible for providing a complete and accurate shipping address at checkout, including name, street address, apartment or unit number, city, state or province, postal code, country, phone number, and email address. If an order is returned, delayed, or lost because of an incorrect or incomplete address, additional shipping fees may apply. Please contact us as soon as possible if you notice an address error after placing your order.